Delivery:

- Average Delivery will take 1 to 2 days

- We ensure delivery within 1 day but can take up to 3 days.

- Delivery locally in Kuwait Is 2 KD of charge at the moment 

- GCC shipping is flat 6 KD and is delivered within 5-14 business days.

Return Policy:

- you can return any item in case you have received damaged or opened with no cost . if you do not like the product , and you would like to return it within 14 days, you will be charged the delivery cost of return cost of 2 KD.

- Customer will bear Credit Card charges for refunds of returned orders.

- In order to return an item, the items should have all its packing intact , not used and in a re-sellable condition . Otherwise, the item will not be returned.

Shipping Damage:

- If the product(s) arrives at your door with apparent damage, Please refuse to sign it and then contact us immediately.

- If you have already accepted the parcel and found it was damaged, please contact us within 24 hours by email ( info@prestigeunited.com) or phone after the parcel arrived.

- Do not throw away any packing material.

Factory Defect:

- If you have received your product(s) with factory defect, please email us within 48 hours after you have received the parcel.

- The product(s) which you want to return must be in new with its original packaging and also in unused condition.

-  In case we cannot provide a replacement or exchange the product(s), we will arrange a full refund to you.

- Any other cases depend on the situation.

Once the return is approved by us, the item must be returned to us within 2 days after you have received it. The returned product(s) must be in good condition with original packaging.

If the returned item is confirmed defective or damaged, we will send a new one. Otherwise, if proved to be functional we will send the original item back to you. The delivery charges therefore should be considered on the client.

you can always contact us at 

WhatsApp: 00965 94455592